Thousands of Fuente Cigars Stolen
Letter from A. Fuente & Co. Inc.
April 7, 2017
To our customers,
On April 3rd we learned that an entire 40-foot ocean container load of our cigars was stolen before it reached our Tampa warehouse. I was stunned--this has never happened to us in over a century of business.
Unfortunately, we can't replace the hundreds of thousands of cigars that were stolen, and this loss will cause more shortages of Fuente cigars this year. We will allocate our cigars in a fair manner to all, and we thank you for your patience, understanding and support as we work through this shortage.
We will ocercome this latest challenge, just as we have others. We have been expanding our factory in the Dominican Republic for the last two years, and we hope to increase production in the future. Our entire team is ready to put in extra effort to recover from this loss, and provide you with the highest quality cigars. You can be confident that we will never rush our production and aging process to get cigars onto the market; we will protect the quality of our product and your confidence in Fuente cigars.
We are doing everything we can to recover the cigars, and I ask for your help. If anyone offers you Fuente product other than your trusted salesman, please contact the Miami-Dade Police Department, Telephone #305-4-POLICE (305-476-5423). WE want to get the cigars our of the hands of thieves, and into your hands for your loyal customers. We appreciate any help you can provide.